Refund and Returns Policy

No Stress, Just Sauce 🍜

We want you to love every Sausome jar, packet, and drop. However, if something isn’t right, we’re here to help.

Returns & Refunds

  • Due to the perishable nature of our products, we do not accept returns once the seal is broken or the product is opened.

  • If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and clear photos at support@sausome.in.

  • Once verified, we’ll arrange a replacement or a full refund (processed within 7–10 business days).

Cancellations

  • Orders can be cancelled within 2 hours of placement if they haven’t been shipped yet.